Question 1

How do I get a quote for my flooring project?

Accepted Answer

Contact us by phone, email, or the online quote form. We'll arrange a free site visit to measure up and discuss your requirements, then provide a detailed written quotation.

Question 2

Is there a charge for site visits or consultations?

Accepted Answer

No. Consultations and site measures are free of charge with no obligation within a 100km travel radius.

Question 3

How long does a typical flooring installation take?

Accepted Answer

It depends on the size and complexity of the project. A standard room can be completed in a day, while larger commercial projects may take one to two weeks. We provide a timeline with every quote.

Question 4

Do you work on weekends or after hours?

Accepted Answer

Yes, we can schedule installations during weekends, after hours, or school holidays to minimise disruption, especially for commercial and education projects.

Question 5

What areas do you service?

Accepted Answer

We are based in Pretoria and service the entire Gauteng region including Johannesburg, Centurion, Midrand, Sandton, and surrounding areas. We also complete projects nationwide.

Question 6

What types of flooring do you supply and install?

Accepted Answer

We offer carpet tiles, broadloom carpet, luxury vinyl tiles (LVT), vinyl sheeting, laminate flooring, linoleum, rubber interlocking tiles, artificial grass, entrance mats, and skirtings.

Question 7

Which flooring is best for high-traffic areas?

Accepted Answer

Commercial-grade LVT and homogeneous vinyl sheeting are ideal for high-traffic spaces. They are durable, easy to maintain, and available in a wide range of finishes. For offices, carpet tiles are popular because damaged tiles can be individually replaced.

Question 8

Is vinyl flooring waterproof?

Accepted Answer

Yes. Luxury vinyl tiles and vinyl sheeting are fully waterproof, making them suitable for kitchens, bathrooms, and areas where spills are common.

Question 9

Can I use laminate flooring in a kitchen or bathroom?

Accepted Answer

Laminate is suitable for kitchens with water-resistant ranges, but for bathrooms and laundry rooms we recommend vinyl flooring instead, as it is fully waterproof.

Question 10

What is the difference between carpet tiles and broadloom carpet?

Accepted Answer

Carpet tiles are modular squares (typically 50×50 cm) that are easy to replace individually if damaged. Broadloom is a continuous roll of carpet that provides a seamless look. Both are available in commercial and residential grades.

Question 11

Do you handle floor preparation?

Accepted Answer

Yes. We provide a full service including removal of old flooring, subfloor levelling with self-levelling screed, moisture testing, and any prep work needed before installation.

Question 12

Can new flooring be installed over existing floors?

Accepted Answer

In many cases, yes — provided the existing surface is level, dry, and structurally sound. We inspect the subfloor and advise whether overlay is possible or if removal is recommended.

Question 13

Is flooring compatible with underfloor heating?

Accepted Answer

Most vinyl and laminate products can be installed over low-temperature underfloor heating systems. The surface temperature should not exceed 27 °C. We’ll confirm compatibility for your specific product choice.

Question 14

Do you supply and install, or installation only?

Accepted Answer

Both. We can supply and install as a complete package, or provide installation services if you have already purchased your flooring materials.

Question 15

How do I maintain my new floor?

Accepted Answer

Regular sweeping or vacuuming and damp mopping is usually sufficient. Avoid excessive water on laminate, and use manufacturer-recommended cleaning products. We provide specific maintenance instructions with every installation.

Question 16

How long will my new floor last?

Accepted Answer

With proper care, quality vinyl and laminate floors last 15–25 years. Carpet tiles in commercial settings typically last 10–15 years depending on traffic. We only install reputable brands with proven track records.

Question 17

What warranty do I get?

Accepted Answer

All products carry the manufacturer’s warranty (typically 10–25 years for residential use). Our workmanship is guaranteed, and we stand behind every installation we complete.

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